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Returns Policy
We want you to be completely happy with your purchase. If for any reason you’re not satisfied, we’re here to help.
Returns
You have 14 days from the date of delivery to return an item for a refund or exchange.
To be eligible for a return:
- The item must be unused and in the same condition that you received it
- It must be returned in its original packaging
- Proof of purchase is required
Non-returnable items
Certain items may not be eligible for return, including:
- Used or installed products
- Custom or made-to-order items
Refunds
Once we receive and inspect your return, we will notify you of the outcome.
Return shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect
- All returns must be sent using a tracked and insured delivery service
- We cannot be held responsible for items lost or damaged in transit without appropriate tracking and insurance
Faulty or incorrect items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we’ll resolve it as quickly as possible.
Contact us
If you have any questions about your return, please get in touch via our contact page or email.
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